Terms & Conditions

These Terms & Conditions govern your use of this website and any services, digital products or consultations you order from Fisher Labs (“we”, “us”, “our”). By placing an order or using the site you accept these terms.

1. Definitions

“Services” means bespoke work we carry out to an agreed brief. “Products” means downloadable or deployable items offered for sale on the site. “Consultation” means a paid or free advisory session. “Deliverables” means the files, code, designs or documents we hand over.

2. Quotes, estimates and orders

A price shown for a service is an estimate until we issue a written quote or proposal for your specific project. A quote is valid for 30 days unless stated otherwise. An order is accepted only when we confirm it in writing (for services) or when payment completes and you receive an order confirmation (for products and consultations).

3. Pricing, payment and invoicing

Prices are in the currency shown at checkout and, where applicable, exclude VAT, which is added at the rate in force. Service work is normally invoiced in stages: a deposit to begin, one or more progress payments during the build, and a final payment on delivery. Invoices are due within the period stated on them. We may pause work on overdue accounts.

4. Project scope and changes

We deliver what is set out in the agreed brief or proposal. Work that materially changes the scope is quoted separately as a change request and does not proceed until you approve it. We are not responsible for delays caused by late content, feedback or approvals from your side.

5. Digital products and licences

Unless a product’s own licence says otherwise, buying a product grants you a non-exclusive, non-transferable licence to use it for your own projects. You may not resell or redistribute the product itself. Updates and support are provided for the period stated on the product page.

6. Intellectual property

On full payment, ownership of the final Deliverables produced specifically for you transfers to you, except for: third-party components under their own licences; our own pre-existing tools, libraries and frameworks, which you receive a licence to use as part of the Deliverables; and anything a product’s licence expressly retains. We may describe the work and show non-confidential parts of it in our portfolio unless you ask us in writing not to.

7. Warranties and disclaimers

We provide the Services with reasonable skill and care. For 30 days after delivery we will correct defects in our work at no charge. Beyond that, and except where the law does not allow it to be excluded, the site, Services and Products are provided “as is” without further warranty.

8. Limitation of liability

Nothing in these terms limits liability that cannot be limited by law. Subject to that, our total liability arising from an engagement is limited to the fees you paid for it, and we are not liable for indirect or consequential loss, lost profit, or loss of data.

9. Cancellation

You may cancel a service engagement in writing at any time. You remain liable for work done and costs committed up to the cancellation date. Refund treatment for products and consultations is set out in our Refund Policy.

10. Confidentiality

Each party keeps the other’s non-public information confidential and uses it only to perform the engagement.

11. Governing law

These terms are governed by Italian law. The courts of Milan, Italy have exclusive jurisdiction, without prejudice to any mandatory consumer protection that applies where you live.

12. Changes and contact

We may update these terms; the version in force is the one published here when you place an order. Questions: hello@fisherlabs.eu.